Testimonials
I’m using Ettorre brass channels too always have just had 3 new channels also
Wow! I have s 16 and a 12 foot pole. 12 foot fell and broke tip. I called customer service and all they needed was my address and name and mailed a replacement. A breath of fresh air in todays crappy service from so many companies. I hope your company succeeds in a big way.
We purchased a 12’ expandable pole from Lowe’s, and during some painting, the threaded end snapped off inside the roller handle. When I called, all that I was asked for was our name and address, and they immediately sent a replacement tip. Within a few days, we received it in the mail. Very impressed with Ettore’s customer service. They understand how to get repeat business, and we will definitely be buying more of their products. Great job!!!
I called the office to get a replacement rubber strip for the squeegee. Wow, the woman on the phone was so very nice and sent me the product right away. I was so surprised at the great service, I forgot the representatives name! Sorry about that but again, what great customer service. I love the window cleaning set up, it works better than any other equipment I have used.
My family has been in the window cleaning business since 1923 my Grandfather started using Ettore Squeegees and rubbers probably since the late 1930’s about the time J Racenstine started selling there products, I am the third generation and not only does our son work with us but we also have two of our grandchildren working ( 5 generations) we have always used Ettore and we always will I have tried a few other products and always come back to Ettore today we purchase our products from WCR basically because of there shipping is the best and there customer service is also great, don’t get me wrong there are suppliers of Ettore products all over the world and when in a pinch I have even gone to Lowe’s it’s nice to know that I can find our go to products where ever we go to. Thank you Mr. Ettore for inventing a awesome product Respectfully Steve Pelsinger Window Cleaning Service
I"ve been using the same Grip and Grab for 3 years now. I use it to pick up trash in my community. Really is a superior made product. I call it my magic wand as I make the trash vanish! VOILA!
I called to request rubber replacement on my 20 year old squeegees. Would you believe they had them and sent them right out to me. Great customer service. Some in that department took time to find them for me. Many thanks.
Love your products as I have very high ceilings and can reach all areas and my front tall arching window! I wonder why you don't make an accessory attachment suction cup or claw for changing light bulbs in can lights in high ceilings...seems like it would be a natural!! Just sayin.
I have the 16 foot reach pole. Recently I accidentally dropped IG and the plastic tip that holds the tool/attachment broke. I called to see about purchasing a replacement. I spoke with Sherry who immediately asked for my name and address. They are sending a replacement at no cost! Amazing service r and support! This is how you take care of customers!
My 16 foot extension pole is working great due to the light weight design. I needed a replacement tip and contacted Ettore - local retailer did not stock the tip. Thanks to Diane the tip arrived a few days after our conversation. Excellent customer service!
Your window cleaning items are the best! I finally used the "Squeegee Off" that I bought some time ago, along with the squeegee and cleaning head and handle. I've had the Ettore yellow bucket for a long time. So I tackled my home windows inside and out this week. It is nothing short of a miracle! Can't even tell there's a window there, my windows are so clean! Love it! Thank you!
LOVE, LOVE, LOVE your mop and all of its attachments!!! I am a private housekeeper and use it daily! I have a request … could you make a flat mop attachment? PLEASE ? I am taller than average and LOVE the 3 extensions your handle provides. Would love to be able to attach a flat mop head. Thank you for your consideration. I do believe the product would sell well for you.